Privacy Policy

SIA DEKOLSERVISS, GOOD PROMO GIFTS PRIVACY POLICY

GENERAL TERMS

SIA "Dekolserviss" (hereinafter - "we" or "Goodpromogifts.com") is committed to protecting and respecting your privacy. We do everything possible to ensure that our processing of personal data complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

The controller of your personal data is SIA "Dekolserviss", company reg. No. LV40003426537, address Mūkusalas iela 72B, Riga, LV-1004, e-mail: birojs@ornandum.lv. Please read this Privacy Policy carefully to understand the purpose for which we collect and use your data, as well as how we will use it.

HOW WE USE YOUR PERSONAL DATA

Your name, surname, payment address, delivery address and contact information (your email address, phone number):

When contacting you at the phone number you provided when placing an order, when you order a product and enter your data. This is necessary in order to be able to use the phone number you provided to contact you and help complete the payment process and/or provide advice. You can at any time express your disagreement with such use of your data by writing to us at the email address: birojs@ornandum.lv . Such communication data is stored for this purpose for no longer than 1 (one) year from the end of communication with you.

When delivering the goods you purchased to the payment and/or delivery address you provided, preparing the order for collection at the place of delivery of the goods and issuing an invoice. Such data is necessary to be able to fulfill our contractual obligations towards you. We will not be able to send you or ensure the possibility of receiving the ordered goods if you do not provide your name, surname, address and contact information. The data will be stored for this purpose for a maximum of 10 (ten) years from the date of execution of the transaction.

Your payment information:

When accepting and refunding money. We will store your data for this purpose for a maximum of 10 (ten) years from the date of the operation. This is necessary to be able to fulfill our contractual obligations towards you.

History of your communication with us

(Information you provide, for example, by phone (telephone conversations or when our employees call you) or via e-mail) When providing services and assistance, in order to ensure uniform and good quality service in the long term and to protect our interests. Such data is stored for this purpose for a maximum of 2 (two) years from the end of the communication. This is necessary to be able to fulfill our contractual obligations towards you and to have evidence in case of a dispute regarding the quality of the services and/or the fulfillment of your contractual obligations. Also to ensure you receive good quality service.

Purchase and activity history

(Your purchases, items stored in your cart and your activities via email, website and applications) when selling you goods. We will store your data for this purpose for no longer than 2 (two) years from the date of your last login to your account or from the date of your last transaction (whichever is later).

Goodpromogifts.com uses your personal data for the purposes specified in this Privacy Policy and in cases where it is necessary to exercise or defend legal claims. For this reason, we process your personal data on the basis of legitimate interests in order to protect and ensure our own, your and other persons' rights. We may also process your personal data if it is necessary to fulfill our obligations or to protect your or another natural person's vital interests.

WHAT PERSONAL DATA DO WE TRANSFER TO THIRD PARTIES

We want to gain and maintain your trust, so we will only disclose your personal data in essential cases.

If necessary, we may transfer your personal data to our insurers for the purpose of raising, exercising and defending legal claims;

Financial transactions related to the purchase of goods on the website may be processed by our payment service providers. We disclose your financial transaction data to our payment service providers to the extent necessary to perform payment transactions, refunds and handle complaints; For the purpose of providing specific services, we may transfer your personal data to other service providers, such as website hosting providers, courier services, server and their technical maintenance service providers, e-mail service providers.

SIA Dekolserviss will engage only those service providers who have implemented/commit to implementing appropriate technical and organizational measures that will ensure an appropriate level of data processing security that is appropriate to the risk of violation of the rights and freedoms of natural persons whose data will be processed in accordance with the data processing agreement, and such data processing will comply with the requirements of the General Data Protection Regulation.

We may transfer your personal data